Brighton Short Breaks | Holiday Homes & Short Term Rentals
We have offices in London and Brighton, and local agents who work in other cities around the UK and Overseas who are part of The Short Breaks Group Ltd – www.theshortbreaksgroup.com.
A little bit about our business
We are family run business established on the basis of a genuine enthusiasm for the short breaks and holiday apartments market, and we continue to stand by that ethos today. We realise the importance of after-sales care and customer support for our guests (as well as having someone local on the ground to provide a helping hand when needed). Where other companies may pass you on somewhere else, we do all our customer service in house and guarantee to be available to talk to on the phone during office hours. Outside office hours we have a twenty-four hour helpline. We want your relationship with us to continue through other cities where we have short break accommodation, and we strive to ensure that we are able to provide you with exceptional levels of expertise and professionalism.
We pride ourselves on our customer service, and we think that our customer testimonials and Google Checkout rating will support this.
Established in October 2006 we operate from our London base, and an office in Brighton where our customers are more than welcome to drop by and ask a question, or just come in and say hello.
Six Things you Can Expect from Our Company
1. We are a family-run company who always puts the customer first. Our aim is to exceed the expectations of all our customers.
2. A friendly, helpful and knowledgeable member of staff answering your call at any time in office hours to help solve any problems or answer any questions you may have.
3. Quality apartments that have been approved by our staff and pass our high expectations for short break accommodation.
4. All customer support is done in-house and we don’t pass you on to others.
5. Safe online transactions guaranteed by the Google checkout shopping cart system for payment.
6. Hassle-free transactions and excellent customer service.